Terms of Service
Welcome to Kandil Solutions. By accessing or using our website and services, you agree to the following Terms of Service. If you do not agree, please do not use our website or services.
1. Services
Kandil Solutions provides IT consulting, technology implementation, automation, cloud, infrastructure, and related professional services. All services are provided based on agreed scope, timelines, and availability.
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
2. Use of Website
You agree to use this website only for lawful purposes. You must not:
- Attempt to gain unauthorized access to systems or data
- Use the website for fraudulent or harmful activities
- Copy, distribute, or exploit content without permission
- Interfere with website functionality or security
3. No Guarantees
While we strive to deliver reliable and high-quality services, Kandil Solutions does not guarantee:
- Specific business results
- Continuous, uninterrupted, or error-free operation
- Compatibility with all third-party systems
All services are provided "as is" unless otherwise agreed in writing.
4. Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Maintain backups of critical data
- Follow recommended security practices
- Ensure proper licensing for third-party software
Kandil Solutions is not responsible for losses caused by failure to follow recommendations or maintain backups.
5. Payment & Fees
If services are provided under a paid agreement:
- Fees must be paid according to agreed terms
- Late payments may delay or suspend services
- All fees are non-refundable unless stated otherwise
6. Limitation of Liability
To the maximum extent permitted by law, Kandil Solutions shall not be liable for:
- Indirect or consequential damages
- Data loss, business interruption, or lost profits
- Security breaches outside our direct control
Total liability shall not exceed the amount paid for services.
7. Intellectual Property
All website content, branding, logos, and materials are the property of Kandil Solutions and may not be copied, reused, or distributed without written permission.
8. Third-Party Services
We may recommend or integrate third-party tools (e.g., Microsoft 365, Google Workspace, cloud providers — AWS, Azure, Google Cloud Platform). Kandil Solutions is not responsible for failures, outages, or policies of third-party providers.
9. Privacy
Your use of our website is also governed by our Privacy Policy.
10. Changes to Terms
We may update these Terms at any time. Continued use of our website or services constitutes acceptance of updated Terms.